Warranty

Navigator Inflatable Boats have an outstanding product – we use the best materials and have battle tested our models for more than 10 years in different experiments & day-to-day usage by fishermen, hunters, sailboat owners and those who enjoy water recreation. With our full-cycle service, we’d be glad to help our customers out with any need they have pertaining to our inflatable boats. We can ship spare parts & repair patches if needed & help navigate the best service centres authorized to perform repairs.

All of the seams are heat-welded to ensure durability & added security for your boat. The plywood we use is marine-grade and is covered in additional coating layers to protect it from water. We use PVC from the best suppliers in the world, which lasts for years. Some of our customers, who take extra care, use their boats for more than 10 years now.

Navigator’s Warranty, Terms & Conditions:

The manufacturer’s warranty covers the airholding material of the boat & seams for 5 years.

The Navigator Inflatable Boats hull, floor, hull attachments and accessories, but not limited to, floor boards, seats, rope holders, oar locks, oars, rope, air pump, lifting handles, D rings, valves, seat webbing, and transom integrity are covered by this Limited Warranty for 1 year from date of purchase.

To have and to hold the same unto Buyer and Buyer’s executors, administrators, and assigns, forever. Seller warrants to Buyer that Seller is the legal and true owner of the Product and that Seller has the right to sell the Product. Seller warrants that Product is sold free and clear from any lien, security interest, mortgage or other encumbrance.

Buyer shall inspect Product purchased upon delivery and notify Seller of any deficiencies. Buyer shall complete all outstanding payments for Product upon delivery The receipt of Product and the completion of payment by Buyer shall be deemed confirmation that Product is free of any deficiencies in design, material, workmanship, and deficiencies of any kind, conforms to any sample shown to Buyer and is of acceptable and merchantable quality.

Type, features, price, quantity and all other specifications relating to Product shall be determined in the Invoice(s) that are an integral part of this agreement. The copy of the invoice & the bill of sale will be required upon submission of a warranty claim along with any relevant information (photos, records, etc.) regarding claim. The repair, replacement of parts, or the performance of service under this warranty does not extend the life of this warranty to beyond its original expiration date. Warranty coverage is non-transferable and applies only to original registered owners.

Title and risk of loss or damage shall pass to Buyer upon receipt of Product at the Delivery Point, unless otherwise agreed to by Buyer and Seller in writing. The Product may be covered under manufacturer’s warranty. Any defect covered by manufacturer’s warranty shall be claimed directly against the original manufacturer and not against the Seller. The Seller expressly disclaims all warranties with respect to Product or its delivery, express or implied, arising by operation of law, course of dealing, usage of trade or otherwise, including but not limited to the implied warranties and merchantability and fitness for a particular purpose and compliance with any applicable federal , provincial, and municipal laws, regulations, standards, and codes.

The total liability to Seller for any claim that may arise shall be the purchase price of Product. In no event will Seller be liable for special, indirect, consequential, or incidental damages, including but not limited to loss of profits, revenues, damage to or loss of the use of Product, damage to property, claims of third parties, including personal injury or death, suffered as a result of provision of Product or any and all use thereof.

The forum to adjudicate any dispute that may arise and the laws that apply to this agreement shall be those of Ontario, Canada. This agreement, together with any other materials referenced in or expressly made a part of the agreement, constitutes the final and entire agreement between Seller and Buyer.

COMMERCIAL USE

If the products we sold are used for commercial purposes by any individual, organization or any other legal entity, the term of the Warranty is reduced to 3 years from the date of the purchase.

OWNER RESPONSIBILITY

It is the owners/operators responsibility to comply with all provincial and federal safety & licensing requirements. This is needed to ensure that the boat is operated in a proper manner and all passengers are in safety. Operators should fully read the manual before using the boat.

RETURNS

Based on current regulations, we accept our boats within 7 days of purchase in the same condition it was with all of the original packaging, documentation and parts. In the same condition means that the boat is new, unused and free of any damage. Be careful while unpacking the boat if you’re using a sharp object as you might damage it.

PRE-ORDERS

At Navigator Boats we typically operate on a pre-order basis, custom-crafting boats that fit your needs & preferences. We charge a 30% deposit payment, before the boat gets into the production & shipping.

Our Warranty DOES NOT cover:

  • Natural material aging, product wear and tear or any kind of accident
  • Improper use of the boat or attached accessories or use not it line with the boat’s manual, which includes but is not limited to oversized motor usage, or overloading of capacity
  • Any alterations, repairs, modifications or part removals not approved by our technical department and the use of accessories supplied by other vendors
  • Improper protection against Sun light & temperature changes (storage during summer/winter), including consequential damage to the tubes & seam separation due to heat exposure.
  • Fabric damage caused by harsh chemicals,fuel, toxic chemicals, high pressure washing, punctures, wear & tear due to a rocky shore surface. Discoloration and color fading.
  • Damage as a result of shipping, warehousing, or storage. Any shipping will be the responsibility of the purchaser any units shipped for repair will be the responsibility of the purchaser. Navigator Inflatable Boats will then ship (if required) the repaired unit, or repaired parts or new part(s) to the purchaser at the responsibility of the purchaser.
  • Most of the inflatable boats, independently of the brand, lose pressure over some time and it is universally not considered to be a warranty issue.